Posted in Recent Jobs on Nov 07, 2016
A young 15-year-old gamer in Glen Iris, Melbourne reported his new second-hand gaming machine was not booting up and would get stuck on a black screen after eventually loading windows. This customer, although knowledgeable about computers, wasn't quite sure how to deal with this issue. The problem is unless you've had experience with a great amount of hardware and software issues it can be quite daunting to establish the exact cause. We set to work and immediately notice that Windows 10 would take an exceptionally long time to start up. Bearing in mind that the system was installed on a 240GB... Read More
Posted in Recent Jobs on Nov 07, 2016
Customer in Prahran, Melbourne reported their internet connection was slow and occasionally would drop out altogether, and this had been going on for 2 years. The premises was a pub and included in the back of the pub were a few betting stations and IPTV for sports broadcasting. Upon arriving on site we began with some basic connectivity checks by pinging various items throughout the network and beyond. What we found was packet loss of 10% for a 400 packet ping test to services outside of the network such as Google DNS. Applying some basic logic we ruled out certain points of failure suc... Read More
Posted in Tutorials on Nov 06, 2016
Money is the source of all evil as they say, and it's no wonder the internet is rife with corruption and scams. Criminals, which are often tech-savvy people, invent ways to rob people of everything they've worked hard for. The way we are using internet based applications these days makes us highly vulnerable to online scams. We need to be more alert, cautious, and smart with our browsing habits as these malicious internet organisations are constantly evolving and changing how they deliver scam content to us. Luckily there are some common obvious signs that can be used to determine if something... Read More
Posted in Recent Jobs on Oct 31, 2016
Call received from a business owner in Camberwell, Melbourne and described their issue as a Windows 10 flickering screen upon logging in. The flickering never happened at the login screen nor did the task manager flicker. Only the desktop, taskbar and icons were being removed and seconds later they returned. The computer was an HP and originally had Windows 8.1 installed but when Microsoft offered Windows 10 as a free upgrade the customer updated without a second thought. However, upgrading Windows versions from a well used Windows 8.1 version, in our opinion, is not recommended. The better so... Read More
Posted in Recent Jobs on Oct 27, 2016
We received a call today from a worried customer in Glen Waverley, 3150, Melbourne. What's that clicking and grinding noise? They ask. That, we're sorry to say, is either your hard drive on its way out or the fan struggling to keep up, unfortunately, it turned out it was the HDD. The Techaroo engineer diagnosed the issue on-site and although our engineers are equipped to perform this work on-site, he decided it would be better if he brought the laptop back to his workbench where he could work in comfort having access to all his additional tools and accessories. He then started the tedious task... Read More